Disclaimer: We are not police of any kind, of law enforcement or latex mattress sales. This website should be read with a good dose of humor (though many of the opinions we hold on latex mattresses and sales practices we take seriously).

So is it All Natural or isn’t It?

Policing the latex mattress world can be a tough job at times. There’s quite a bit going on behind the scenes in terms of what manufacturers do or don’t do, and what they say about it and what they don’t. For example, most people shopping for a natural latex mattress are doing so because they want something all natural, 100%, and nothing else. Then what happens when those professing to be 100% natural really aren’t? They may glue their layers together, or they may use a chemical fire retardant on their mattresses. Then those mattresses aren’t 100% natural anymore, and that should be noted by the retailer and not hidden. Be observant, ask the tough questions, and be discerning.

How Straightforward and Fair is the Return Policy?

Another thing that can be a bit tricky is trying to fully understand a return policy. Whether you buy a latex mattress online or in a retail establishment, you will most likely have some kind of a window of time (some call it a sleep trial) where you can return the mattress if it doesn’t work out for you. But, how much money are you the consumer going to be out if you choose a mattress, but then find yourself needing to return it? If it is just returning it back to the store down town, that’s not such a big issue, but if it is returning it by shipping it cross country that is an entirely different matter altogether. Know beforehand whether you or the mattress dealer is assuming most of the risk. There should be some kind of a fair flat fee that is in place that isn’t ambiguous at all, where the mattress dealer is shouldering most of the risk involved.

Check Out Their Latex Mattress Reviews and BBB Rating

There are a few ways you can dig in an try to understand if the return policy is actually fair. One way is to look at their BBB rating to see if there are any unresolved complaints, and another is to peruse some of their Latex Mattress Reviews at some of the shopping engines or elsewhere online. You should get a pretty good feel for the satisfaction level of the customers who bought from a particular company, and if there are unsatisfied customers that end up having to pay hundreds of dollars to ship their mattress back, they will be very vocal in the reviews and on forums.

These are just a couple of latex mattress policing issues, but there are definitely more. Stay tuned to become more informed as to what to look out for and what to scrutinize more carefully.